FOIRE AUX QUESTIONS
Pour vos questions complémentaires vous pouvez nous contacter par mail
à l’adresse suivante : contact@wesakparis.com
FABRICATION
Our oils are guaranteed 100% organic and they are also certified ECOCERT.
In accordance with the values defended by Wesak Paris, there were no tests on animals and, in general, no controversial substances were used during the manufacturing process.
All the stones offered with the Wesak Paris product lines come from Brazil.
The stones inside the bottles have not been treated in any way.
The roll-on sphere made of semi-precious stones has been polished so that the application on the skin is soft and without clinging.
The Wesak Paris roll-on is entirely made in France. It is an original and unique product that has been registered. Wesak Paris is the only brand to offer them with its product lines.
USE
Apply this elixir with the roll-on to the areas of your choice, from the hair to the neck and the various muscles solicited by daily life. Avoid sensitive areas such as the eyes, mouth and private parts.
One could prefer an application on the reflex zones of the body (hollow of the wrists, base of the nape of the neck, temples, palms of the hands for a cranial massage of the scalp, base of the neck, hollow of the elbows, behind the knees, hollow of the chest, behind the ears, lower back).
Dust adheres by electrostatic charge and can therefore affect the specific properties of the crystals. It is therefore advisable to clean the Wesak Paris stones with a dry cloth, a small make-up brush or a simple brush to be effective.
There are many methods to purify and recharge the crystals present in Wesak Paris products. In lithotherapy, these processes can vary according to the sensitivity of each person. The classical methods invite to recharge the stones by moonlight or sunlight, by fumigation (of sental or sage) or by placing the crystal inside a geode.
The whole recharging process is very simple and is carefully described in the instructions supplied with the product.
Simply pierce the base of the roll-on on the notches provided for this purpose using the small needle head that is provided with the instructions. On this one you will find a diagram detailing the process.
The gems infused in the refill can be used in the Lunar Elixir bottle.
The product must be kept at room temperature. It is valid for 18 months after opening.
E-COMMERCE
Within the framework of a standard sending, the costs of delivery in Metropolitan France for an order made on the site wesakparis.com are free. Refer to the payment module for all other forms of shipping or for delivery in the DOM TOM or abroad.
In case a product is not available, the mention “out of stock” will be indicated under the picture of the product.
At the time of purchase, a box will invite you to register your promo code in order to benefit from your advantages.
By going to your customer area on wesakparis.com, you have access to all invoices related to your orders placed on the site.
The means of payment accepted on wesakparis.com are the same as for almost all e-commerce sites. Only checks and cash payments are of course impossible.
The online purchase is perfectly secure on wesakparis.com whose 3-D Secure protocol meets high requirements and complies with international standards for the protection of this type of online activity.
La Poste has been chosen as the main carrier for all orders placed on wesakparis.com.
You can send us any type of complaint from the “contact” tab of our website wesakparis.com.
We invite you to send us a message from the contact tab so that we can process your request as soon as possible.
When ordering, be sure to specify the delivery address. The shipping costs will be calculated from the country of shipment. Please note that payment will be made exclusively in euros.
According to the terms of article L221-18 of the Consumer Code “The consumer has a period of fourteen days to exercise his right of withdrawal”.
Damaged, soiled or incomplete products are not accepted.
The costs of return will be charged to the Customer.
The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions set out in this article.
The wesakparis.com website is 100% French. It was designed by a French company and is managed by the company that owns the Wesak Paris brand, whose headquarters are in Paris.